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House Cleaning Office
Cleaning
After Construction Cleaning
And more ...
   
We don't cut corners . . . We clean them!
Frequently Asked Questions
Who will clean my home?
What
if I am not satisfied with the cleaning?
Do I need
to provide any supplies or equipment?
Do I have to
be home when you clean?
Do I
have to do anything before you come?
How do I pay
for the service?
What do I do
with my indoor pets?
Will I
always have the same team?
What if
something is damaged while you clean my home?
How will I
know when to expect my cleaning?
Do I have to
provide cleaning supplies?
Who
will clean my home?
A team of 2 or 3 highly trained and bonded Atlanta
Dream Maids employees. All of our employees must pass a
rigorous background criminal investigation. Our employees do not
drink, eat, smoke or use any of your appliances in your home.
What if I
am not satisfied with the cleaning?
You can trust Atlanta
Dream Maids to stand behind the quality and reliability
of each and every cleaning. If you should ever have a problem call
our office at
404-509-3237 or e-mail us at
claim@atlanta dreammaids.com and we will take care of it
ASAP. We guarantee your complete satisfaction.
Do I need
to provide any supplies or equipment?
No. For your convenience, equipment and cleaning supplies are
provided by Atlanta
Dream Maids. We will be glad to accommodate you, should
you wish us to use your own preferred supplies.
Do
I have to be home when you clean?
No, not if you don't want to. In fact, most of our customers
prefer to have their homes cleaned while they are at work.
Typically, our customers will issue us a key that we keep locked
safely. The choice is yours.
Do I have
to do anything before you come?
In order to give you the greatest value, we ask you to take a few
minutes before we come and pick up extra clothing, toys, and other
household items that could interfere with the cleaning of your home.
How
do I pay for the service?
Most customers find it convenient to leave a check on the kitchen
table or counter top. Payment is made on the day of each visit.
What do I
do with my indoor pets?
We will insure your indoor cat or dog stays inside. If you have a
large, aggressive or barking dog, we ask that you please separate
the dog from the maids while they clean your home.
Will
I always have the same team?
We make every effort to send the same team each time.
Occasionally there may be a change in a team due to illness, day
off, vacation or they may no longer work for Atlanta
Dream Maids. Therefore, it is not possible for us to
guarantee the same team every time. In the event of such occurrence Atlanta
Dream Maids will find a replacement.
What
if something is damaged while you clean my home?
We treat your home with the greatest care; however, should damage
or breakage occur while we are cleaning your home, we would make
every effort to have the item repaired, or replaced if it cannot be
repaired.
How will I
know when to expect my cleaning?
Our normal workdays are Monday through Friday from 8:00 a.m. to
5:00 p.m. You can arrange to have the maids come during these times.
Usually, we will ask that you give us a 1 hour window for arrival at
your home; for example, between 2 and 3.You will be entered into our
computer with your specific cleaning schedule and we will call you
the evening before your scheduled visit. You can at this time tell
us of any special attention needs.
Do I Have To
Provide Cleaning Supplies?
This is your option too.
Atlanta Dream Maids provides all the necessary cleaning
solutions, sanitized supplies and state-of-the-art equipment.
However, if you have a special product you prefer us to use when
cleaning the house, such as a specific wax or polish, we'll be
happy to use it.
We look forward to serving you!
Atlanta Dream Maids
4366 Margo Street
Austell, Ga 30309 404-509-3237
cleaning@atlantadreammaids.com |
